Terms of Service

Terms of Service

Welcome to ORENSU. By using this website and placing an order, you agree to the following terms.

Products

ORENSU offers Longquan celadon ceramics, tea ware, decorative objects, and related products. Product colors, glaze tones, and surface details may vary slightly due to lighting, photography, screen settings, and the nature of ceramic production.

Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order if product information, pricing, inventory, or payment details are incorrect.

Pricing

Prices are listed in U.S. dollars unless otherwise stated. ORENSU may update product prices, offers, and availability at any time without prior notice.

Payment

Orders must be paid in full before processing and shipment. Payment options may vary depending on the checkout system available on our website.

Shipping

Shipping times are estimates and may vary due to carrier delays, fulfillment conditions, holidays, or other circumstances beyond our control.

Returns and Damaged Items

Please refer to our Return Policy and Shipping Policy for information about returns, damaged items, and delivery issues.

Product Use

Ceramic products should be handled with care. Unless specifically stated, products should not be used over direct flame or exposed to sudden temperature changes.

Website Content

All text, images, branding, and design elements on this website belong to ORENSU or are used with permission. They may not be copied, reused, or reproduced without written consent.

Changes to These Terms

ORENSU may update these Terms of Service from time to time. Continued use of the website means you accept the updated terms.

Contact

For questions about these terms, contact us at info@orensu.com.